THE PROBLEM
Scaling SaaS companies are hitting a wall with traditional customer support.
Costly Human Support
Each support ticket costs ~$10 to resolve with a human. At scale, this breaks your margin.
Slow Response Times
Users wait 8–24 hours for support. They expect 8–24 seconds.
Ineffective Self-help
Static FAQs, Knowledge Bases and rule-based chatbots are frustrating, often irrelevant and out of date.
Rapid Product Complexity
New features confuse users. Support volume grows with every update.
THE SOLUTION
Prompt One embeds an intelligent, voice-first AI agent right inside your SaaS product.
Instant Resolution
50–80% cost reduction with instant voice-based support resolution.
Always On
24/7 support, zero wait time. Your users never get stuck again.
Context-Aware AI
Understands app state, gives live guidance, and handles complex flows.
Scales Effortlessly
Grows with your user base, no additional headcount or training required.
Fast Integration
Deploy in less than 10 lines of code. No UX disruption.
HOW IT WORKS
Train
We ingest your help docs, workflows, product FAQs, and ticket data to teach your AI assistant what your users need—no manual scripting required.
Embed
Drop our SDK into your app with <10 lines of code. The AI assistant appears when users need help—contextual, voice-enabled, and brand-aligned.
Test & Tune
Preview responses, test edge cases, and fine-tune voice tone, confidence thresholds, and escalation triggers using our in-browser test suite.
Go Live
Launch instantly. Your Voice AI Assistant is now available inside your app, resolving support issues in real time—no more tickets, no more wait times.
Helpful Resources
Insights for modern support teams
Explore the latest thinking on conversational AI, operations, and customer experience.
Customer Support & AI Strategy
Reducing L1 Support Tickets in Enterprise SaaS with Embedded Voice AI: A Prompt One Playbook
Prompt One customers are embedding Voice AI agents deep into enterprise SaaS workflows and cutting Level 1 support tickets by up to 40% — here’s how, with real-world benchmarks and practical best practices.
Customer Support
Enterprise SaaS Self-Service That Actually Works: Beyond Chatbots
Why traditional self-service fails in enterprise SaaS—and how context-aware support changes everything.
Product Strategy
From Tickets to Insights: Turning Support Data into Product Strategy
How modern SaaS teams transform support tickets, conversations, and signals into high-confidence product roadmap decisions.
Join the Waitlist
Sign-up to join the waitlist and get early access.
- Get early access to our Voice AI Support Agent.
- Be the first to know about new features and updates.